Rates and rental conditions

Rates 2020

Booking conditions:

All rentals are nominative and can not, under any circumstances, be subleased.

Your lease will only be effective after:

  • your down payment
  • the receipt of our confirmation

The deposit is 25% of the total amount of your stay. The balance must be paid at least 6 weeks before the day of arrival. In case of non-payment of the balance in the given period, the cancellation conditions will be applied.

If the rental request is less than 6 weeks, the full amount is due.

Terms of cancellation :

In the event of cancellation, you will be retained, or you will remain due, as indemnity for breach of contract:

  • cancellation more than 43 days before the date of arrival: 25% of the full cost of the stay
  • cancellation less than 42 days before the scheduled arrival date, or if you do not show up on the scheduled date: the full cost of the stay.

In addition, any delay not reported within 24 hours makes the rental available, without any refund. Delayed arrival or early departure are the responsibility of the customer.

For your peace of mind, we have set up a cancellation insurance, amounting to 3% of the total cost of the stay.

See the General Conditions of Insurance.

Payment methods:

DEPOSIT

  • By Visa or Mastercard
  • By iDeal, Sofort, Giropay or Bancontact
  • By bank transfer (see bank details below) indicating your reservation dates

BALANCE

  • By Visa or Mastercard by clicking on the secure link in your balance payment reminder email. If the link is out of date (in case of late payment) or if you wish to pay before the deadline, please ask us for a new payment link by email: info@castelwood.fr
  • By bank transfer (see bank details below) indicating your reservation dates

BANKING DETAILS

  • Account holder: Castelwood
  • Bank name: Banque Populaire Occitane, 47210 Villeréal, France
  • IBAN: FR76 1780 7008 0903 2211 9546 646
  • SWIFT (BIC): CCBPFRPPTLS